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Report Agency Problems


Have you or someone you know encountered problems accessing federal programs or activities because you or someone you know does not speak, read, write, or understand the English language?  If so, please provide the information below.
Federal Agency/Program (required)
Describe what happened when a federal agency failed to provide you or someone you know with translation or interpretation services.

Your Name (Optional)

Contact Information (Optional)

Providing your name, contact number, and email is optional.   The Federal Coordination and Compliance Section of the Civil Rights Division at the U.S. Department of Justice will forward the information you provide to the appropriate agency.
The authority by which information is collected on this website form is 5 U.S.C. 301 and 44 U.S.C. 3101.  Your disclosure of information to the Department of Justice on this form is voluntary.  If you do not complete all or some information fields in this form, however, the Department of Justice or the appropriate federal agency may not be able to effectively respond.

The principal purpose for collecting this information on the form is to identify language access issues with programs or activities conducted by a federal agency to send to the appropriate federal agency’s civil rights office.  In addition to disclosing this information to the appropriate officials, and employees within the Department and federal agencies, for the purposes of controlling, tracking, responding to, and maintaining the Department’s correspondence, the routine uses which may be made of the information collected on this website form include, but are not limited to: any civil or criminal law enforcement authority or other appropriate agency where a record, either on its face or in conjunction with other information, indicates a violation or potential violation of law; to contractors, grantees, experts, consultants, students, and others performing or working on a contract, service, grant, cooperative agreement, or other assignment for the Federal government, when necessary to accomplish an agency function related to the corresponding system of records; and to such recipients and under such circumstances and procedures as are mandated by federal statute or treaty. 

The full list of routine uses for this correspondence can be found in the System of Records Notice titled, JUSTICE/DOJ-003, “Correspondence Management Systems (CMS) for the Department of Justice,” 66 Fed. Reg. 29992 (6-04-2001); 66 Fed. Reg. 34743 (6-29-2001);  67 Fed. Reg. 65598 (10-25-2002); 82 Fed. Reg. 24147 (5-25-2017).