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Language Access Planning


The resources below are a sampling of those that may be useful in developing a language access program and are not necessarily endorsed by the Department of Justice or by the Federal Interagency Working Group on LEP. 

Related topics: Interpretation | Translation

Program Development 

Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs - May 9, 2011

Common Language Access Questions, Technical Assistance, and Guidance for Federally Conducted and Federally Assisted Programs (PDF) - August 15, 2011

Considerations for Providing Language Access in a Prosecutorial Agency - September 21, 2011

Top Tips from Responses to the Survey of Language Access Strategies Used by Federal Government Agencies, Federally Conducted Committee, Federal Interagency Working Group on Limited English Proficiency

Language Access Plan Worksheet, Health Resources and Services Administration, U.S. Department of Health and Human Services

Guide to Developing a Language Access Plan, U.S. Centers for Medicare & Medicaid Services, U.S. Department of Health and Human Services - 2018

Language Access Services Webinar for Wyoming Department of Health (3 Sessions), Office for Civil Rights, U.S. Department of Health and Human Services - 2019

Procurement of Language Services 

Professional Services - Language Services, Translation and Interpretation Services, General Services Administration

Professional Services - Language Services, Linguistic Training and Education, General Services Administration

Foreign Language Services Ordering Guide - A tool to help federal program staff and procurement officers purchase high quality language services - August, 2016

Translation and Interpretation Procurement Series (TIPS)

Before You Hire - Ask Yourself: “What are my Project’s Language Needs?  - TIPS to making language service hiring decisions

TIPS on Hiring the Right Telephonic Interpretation Vendor- TIPS to finding a high-quality telephone interpretation vendor

TIPS for Working with Telephone Interpreters - TIPS for planning, placing, and troubleshooting calls with telephone interpreters

What Does it Mean to be a Certified Linguist? - TIPS to discovering vendor and linguist qualifications

TIPS on Building an Effective Staff Language Service Program - TIPS for recruiting, hiring, assessing, and retaining staff linguists

Other Resources

National Language Service Corps (NLSC)

Interagency Language Roundtable (ILR)

Federal Language Access Survey - 2006

Five Steps to Improving Communications with LEP Populations, Hablamos Juntos, Robert Wood Johnson Foundation - 2009