Limited English Proficiency (LEP): A Federal Interagency Website
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Updated: June 19, 2014

 

 

Resources by Subject

The resources below are a sampling of those that may be useful in developing a language access program and are not necessarily endorsed by the Department of Justice or by the Federal Interagency Working Group on LEP.
 
Health Care Nutrition Assistance
Housing
Education
 
 
Agency Multilingual Websites [TOP]
 

Multilingual Websites, Top 10 Best Practices for Multilingual Websites, Automated Translations—Good Solution or Not?, General Services Administration, 2011

Supplemental Nutrition Assistance Program (Food Stamps), Materials Available in 36 Non-English languages, U.S. Department of Agriculture, Food and Nutrition Service

U.S. Government Information Available in Other Languages, Materials Available in 25 Non-English Languages, USA.gov

In-Language Materials, Materials Available in Over 85 Non-English Languages, U.S. Census Bureau

U.S. Department of Housing and Urban Development (HUD), Materials Available in 14 Non-English Languages

Federal Emergency Management Agency (FEMA), Materials Available in 21 Non-English Languages, FEMA.gov

Substance Abuse & Mental Health Services Administration (SAMHSA), Materials Available in 10 Non-English Languages,

Ready.gov, Materials Available in 12 Non-English Languages, USA.gov

Multilanguage Gateway, Materials Available in 15 Non-English Languages, Social Security Administration

Centers for Disease Control and Prevention, Materials Available in 9 Non-English Languages

Medline Plus Health Information, Materials Available in 49 Non-English Languages, National Library of Medicine, National Institutes of Health

Voting Rights for Language Minority Citizens, Available in 6 Non-English Languages, U.S. Department of Justice, Civil Rights Division, Voting Rights Section

Environmental Protection Agency, Available in 5 Non-English Languages

Internal Revenue Service, Materials Available in 5 Non-English Languages on IRS.gov website, U.S. Department of Treasury, Internal Revenue Service

GovBenefits.gov, Available in Spanish

Federal Deposit Insurance Corporation (FDIC), Available in Spanish

Spanish Language Publications, U.S. Food and Drug Administration

Medicare.gov, Available in Spanish

 
Community-Based Agencies and Programs [TOP]
 

Washington State Coalition for Language Access (WASCLA)Language Access Topics

Asian and Pacific Islander Institute on Domestic Violence (APIIDV), Interpretation Technical Assistance & Resource Center (ITARC)

Language Portal: A Translation and Interpretation Digital Library
Migration Policy Institute, National Center on Immigration Integration Policy

Empire Justice Center, Language Access Resource Center (LARC)

Language Access Publications and Materials, Asian American Justice Center

Language Access, Massachusetts Legal Services

Resource Library, The National Language Access Advocates Network (N-LAAN)

Many Languages One Voice (MLOV)

Long Island Language Advocates Coalition (LILAC)

LEP Complaint Resource Center

Increasing Access to Justice for Limited English Proficient Asian Pacific Americans: Report for Action, May 2007, National Asian Pacific American Bar Association (NAPABA)

 
Correctional Facilities [TOP]
 

U.S. Department of Justice proposed consent decree with Orleans Parish Prison requires language assistance services for Spanish-speaking LEP inmates. See pages 34-37 (PDF) – December 2012

Letter from Deputy Assistant Attorney General Loretta King to State Departments of Corrections, July 15, 2008

Language Services for Limited English Proficient (LEP) Offenders, State of Washington Department of Corrections

Planning Tool for Creating a Language Assistance Policy and Plan in a Department of Corrections (MS Word format) - Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

 
District Attorneys [TOP]
 

Alaska State Department of Law Language Access Plan (PDF)- August 2013

Santa Clara County District Attorney's Language Access Plan- December 3, 2012.

Considerations for Providing Language Access in a Prosecutorial Agency (PDF), September 21, 2011

 
Education [TOP]
 

U.S. Department of Education Announces Resolution of Hazleton, Pa., Area School District Civil Rights Investigation

Justice Department Reaches Settlement with School District of Palm Beach County, Florida. The agreement includes "translation and interpretation services throughout the registration" and "disciplinary process" for ELL students and parents who are LEP- February 26, 2013 (Agreement) (Press Release)

 
Emergency Preparedness [TOP]
 

Hurricane Sandy Public Service Announcement in English and 9 non-English Languages, Federal Emergency Management Agency, U.S. Department of Homeland Security (English, Arabic, Chinese, Haitian Creole, Hebrew, Korean, Russian, Spanish, Tagalog, Vietnamese) 2012.

Help After a Disaster: Applicant's Guide to the Individuals & Households Program, Federal Emergency Management Agency, U.S. Department of Homeland Security (Arabic, Chinese, French, Greek, Haitian Creole, Hindi, Italian, Japanese, Khmer, Korean, Laotian, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Urdu, Vietnamese), 2012. A PDF version is linked here, but a text version is also available on the FEMA page.

Protecting Your Family from Earthquakes - The Seven Steps to Earthquake Safety Department of Interior, U.S. Geological Survey (English, Spanish, Chinese, Vietnamese and Korean), 2007

Communicating Without English in an Emergency, Webinar, Planning Guide (PDF), Planning Template (PDF), 2011

3 Days 3 Ways Disaster Preparedness Workbook, (English Spanish, Chinese, Ukrainian, Vietnamese), American Red Cross, 2009

Disaster Preparedness in Urban Immigrant Communities, Lessons Learned from Recent Catastrophic Events and Their Relevance to Latino and Asian Communities in Southern California, June 2008

Guiding Principles and Tips for Emergency Preparedness Efforts Targeting Persons with Limited English Proficiency and Other Special Populations, Susan Shah, Vera Institute of Justice, March 29, 2008

Language Briefing Book, Language Rights: An Integration Agenda for
Immigrant Communities

Hurricane Katrina: Models for Effective Emergency Response in the Asian American Community, Asian American Justice Center

 
Health Care [TOP]
 

Language Access Standards

Enhanced National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards), Office of Minority Health, U.S. Department of Health & Human Services- April 2013 (PDF Version) (Additional Information)

Oral, Linguistic, and Culturally Competent Services Guides for Managed Care Plans, Centers for Medicare & Medicaid Services (CMS)

Honing Cultural and Linguistic Competence, Agency for Healthcare Research and Quality (AHRQ)

Language Assistance Services for LEP Patients

TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module, Agency for Healthcare Research and Quality, March 2013

Re-Engineered Discharge (RED) Toolkit, Agency for Healthcare Research and Quality, March 2013 (Selected Topics Included Below)

Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals, Agency for Healthcare Research and Quality, September 2012 (PDF Version)

A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations, Office of Minority Health, U.S. Department of Health and Human Services

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care A Roadmap for Hospitals (PDF), Joint Commission

Webinar: Language Access Issues in Social Security and Medicare, National Senior Citizens Law Center, October 8, 2013

Webinar: Addressing Health Disparities: Language Access Advocacy for Limited English Proficient Seniors, National Senior Citizens Law Center, December 13, 2011

Health Centers: Improving Health Care Access For Limited English Proficient Patients (PDF), Association of Asian Pacific Community Health Organizations and the California Primary Care Association

Enforcement

OCR launches national compliance review initiative, "Advancing Effective Communication in Critical Access Hospitals," U.S. Department of Health and Human Services, Office for Civil Rights (OCR)- April 30, 2013 (Press Release in PDF ) (Report in PDF)

Enforcement Success Stories Involving Persons with Limited English Proficiency, U.S. Department of Health and Human Services, Office for Civil Rights

Resources and Information

Hablamos Juntos Resources, Language Policy and Practice in Health Care, Robert Wood Johnson Foundation

Language Access Resources and Publications, National Health Law Program

Language Access Publications, The California Endowment

Cost-Saving Benefits of Language Assistance Services in Healthcare Settings A Compilation of Selected Abstracts, Asian & Pacific Islander American Health Forum, 2008.

Symbol Usage In Health Care Settings for People with Limited English Proficiency (PDF), Hablamos Juntos, The Robert Wood Johnson Foundation, April 2003

 
Housing [TOP]
 

U.S. Department of Housing and Urban Development and New Jersey Announce Agreement to Expand Hurricane Sandy Recovery Programs

U.S. Department of Housing and Urban Development, Nebraska Reach Agreement on Language Access to Housing Programs

U.S. Department of Housing and Urban Development (HUD) agreement with a property management company in Virginia Beach, VA, which will pay $82,500 to settle allegations that it refused to allow a Hispanic woman to apply for an apartment because she did not speak fluent English. HUD Press Release- January 16, 2013. Agreements (PDF)

 
Immigration [TOP]
 

Filing a Complaint Regarding an Immigration Court Interpreter, Executive Office for Immigration Review, U.S. Department of Justice

Statement of Work for Interpreter Services, Executive Office for Immigration Review, U.S. Department of Justice

Immigration Interpreting Workshop, National Center for Interpretation, The University of Arizona

Fundamental Fairness: A Report on the Due Process Crisis in New York City Immigration Courts, Immigration Court Observation Project (ICOP), May 2011

Language Access Problems in Immigration Court, National Language Access Advocates Network (N-LAAN), February 2, 2010

Assembly Line Injustice, Enhancing the Accuracy of Proceedings Through Effective Translation, Chicago Appleseed Fund for Justice, June 2009

Decision Eliminating Spanish and Other Language Training for ICE Investigators Was a Mistake, U.S. House Committee on Homeland Security, 2005

Immigration Court Interpreters, Their Standing as Professionals, National Center for State Courts, May 2000

 
Labor and Employment [TOP]
 

Presentation: Language Access: Unemployment Insurance Programs and Limited English Proficiency (LEP) Individuals (PDF), U.S. Department of Labor, Civil Rights Center, June 2013

LEP Toolkit, U.S. Department of Labor, Civil Rights Center

Factsheets in Other Languages, Equal Employment Opportunity Commission (EEOC)

Language Access Presentation, Office of Language Access, Department of Labor and Industrial Relations, State of Hawaii, March 2008

Improving Workplace Opportunities For Limited English-Speaking Workers, National Association of Manufacturers, April 2006

Employment-related Brochures and Posters in Non-English Languages, Minnesota Department of Labor and Industry

Fact Sheets and Self-Help Tools, Available in Spanish and Chinese, Legal Aid Society, Employment Law Center

English Proficiency: What Employers Need for their Spanish Speaking Workforce, The United States-Mexico Cultural and Educational Foundation and Harrison Maldonado Associates, Inc., June 2005

Survival Literacy Training for Non-Native-English-Speaking Workers, American Institutes for Research, October 2010

Focus on Civil Rights of Limited English Speakers, National Employment Law Project

Unemployment Insurance Information, Written and Audio, in 15 Non-English Languages, Washington State Employment Security Department

 
Language Access Program Planning Tools [TOP]
 

Common Language Access Questions, Technical Assistance, and Guidance for Federally Conducted and Federally Assisted Programs (PDF), August 15, 2011

Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs (PDF), May 9, 2011

Considerations for Providing Language Access in a Prosecutorial Agency (PDF), September 21, 2011

Executive Order 13166: Improving Access to Services for Persons with Limited English Proficiency, August 2000

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF), September 2004

Determining Whether an Entity Receives Federal Financial Assistance

Accessing and Using Language Data from the Census Bureau (PDF), September 3, 2008

Encyclopedia of World Languages, Ethnologue: Languages of the World

Interactive World Map, Medline Plus U.S. National Library of Medicine, National Institutes of Health

Multilingual Websites, Top 10 Best Practices for Multilingual Websites, Automated Translations—Good Solution or Not?, General Services Administration, 2011

Choosing a Language Access Provider (PDF), Federal Interagency Working Group on LEP

Federal Supply Schedule for Language Services, General Services Administration, Schedule 738 II

Limited English Proficiency: What Federal Agencies and Federally Assisted Programs Should Know About Providing Services to LEP Individuals

Federal Language Access Survey (PDF)

Top Tips from Responses to the Survey of Language Access Strategies Used by Federal Government Agencies (MS Word), Federally Conducted Committee, Federal Interagency Working Group on Limited English Proficiency

Five Steps to Improving Communications with LEP Populations, Hablamos Juntos, Robert Wood Johnson Foundation, 2009

Critical Issues in Serving the Needs of Limited English Proficient (LEP) Communities
(PDF), September 3, 2008, New Jersey Institute of Technology

Hiring and Procurement Tools

Before You Hire - Ask Yourself: “What are my Project’s Language Needs?”  - TIPS to making language service hiring decisions. (PDF)

TIPS on Hiring the Right Telephonic Interpretation Vendor - TIPS to finding a high-quality telephone interpretation vendor. (PDF)

TIPS for Working with Telephone Interpreters - TIPS for planning, placing, and troubleshooting phone-calls with telephone interpreters. (PDF)

What Does it Mean to be a Certified Linguist? - TIPS to discovering vendor and linguist qualifications. (PDF)

 
Law Enforcement [TOP]
 

New York Attorney General Schneiderman Announces Agreement With Ontario County Sheriff's Office To Expand Language Access Services - April 2, 2014

San Francisco Police Department Officer LEP Training Video (YouTube)- February 28, 2014

United States Agrees to Compreshensive Settlement with Suffolk County Police Department to Resolve Investigation of Discriminatory Policing Against Latinos, with "meaningful access to police services for individuals with limited English proficiency (LEP)"- December 3, 2013

Department of Justice Files Title VI Statement of Interest in Case Alleging National Origin Discrimination by NYPD- November 22, 2013

New York Attorney General Schneiderman Secures Agreement Ensuring Full Access to Law Enforcement Services in Middletown - September 20, 2013 (Spanish)

U.S. District Court for the District of Arizona denies Maricopa County and Sheriff Arpaio's Motions to Dismiss, ruling that "longstanding case law, federal regulations and agency interpretation of those regulations hold language-based discrimination constitutes a form of national origin discrimination under Title VI." See pages 6-8 (PDF) – December 12, 2012

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF)

New York City Police Department LEP Compliance Review, Office of Justice Programs, U.S. Department of Justice, February 2010

Memorandum of Agreement between USA and Lake Worth, FL Police Department, Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice

Memorandum of Agreement between USA and Palm Beach County Sheriff's Office (PDF), Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice

Memorandum of Agreement between USA and Town of Mattawa Washington and Mattawa Police Department (PDF), Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice, March 2008

What are the pros and cons of giving non-bilingual police officers cards with pictures and bilingual descriptors to help get a description of a fleeing suspect from witnesses and suspects on the scene? Commonly Asked Questions and Answers Regarding Limited English Proficient (LEP) Individuals, Question 13

Fulton County Sheriff's Office Written Directive on Limited English Proficiency (LEP) Guidelines, Office of Justice Programs, U.S. Department of Justice, January 2008

Knoxville Tennessee Police Department General Order Regarding Limited English Proficiency Assistance Plan, Office of Justice Programs, U.S. Department of Justice, January 2008

Reno Nevada Police Department's Limited English Proficiency Plan, Office of Justice Programs, U.S. Department of Justice, August 2006

San Francisco CA General Order Regarding Language Access Services for Limited English Proficient (LEP) Persons, Office of Justice Programs, U.S. Department of Justice, October 2007

Modesto California Police Department General Order Regarding Limited English Proficiency Assessment Plan and Service Delivery, Office of Justice Programs, U.S. Department of Justice, September 2007

Las Vegas Nevada Metropolitan Police Department Procedural Order on Interaction with Persons Who Have Limited English Proficiency (LEP), Office of Justice Programs, U.S. Department of Justice, 2006

Philadelphia Police Department Limited English Language Proficiency Directive 71, December 2005

Language Identification Card, State of Ohio Office of Criminal Justice Services, the National Association of Judiciary Interpreters and Translators, the Summit County Sheriff's Office, and the American Translators Association.

Lost in Translation: Limited English Proficient Populations and the Police by Bharathi A. Venkatraman, Attorney, Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice.

Overcoming Language Barriers: Solutions for Law Enforcement,Community Oriented Policing Services (COPS) Program, U.S. Department of Justice and the Vera Institute of Justice

Planning Tool for Creating a Language Assistance Policy and Plan in a Law Enforcement Agency (MS Word) - Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

Santa Clara, California Probation Department Language Access Plan (PDF)

 
Multilingual Materials / ISpeak Cards [TOP]
 

Help After a Disaster: Applicant's Guide to the Individuals & Households Program, Available in 21 languages, Federal Emergency Management Agency, U.S. Department of Homeland Security, 2012

Federal Protections Against National Origin Discrimination Brochure, Available in 14 non-English languages, U.S. Department of Justice

Know Your Rights Beneficiary Brochure, Available in 9 non-English languages, Federal Coordination and Compliance Section, Civil Rights Division, U.S. Department of Justice

Video: Breaking Down the Language Barrier: Translating Limited English Proficiency into Practice, (English, Spanish, Chinese, Korean and Vietnamese), Department of Justice, Civil Rights Division, Video Page.

Language Identification and I-Speak Cards

Language Identification Card (PDF), created by the State of Ohio Office of Criminal Justice Services, the National Association of Judiciary Interpreters and Translators, the Summit County Sheriff's Office, and the American Translators Association

Language Identification Card (PDF), New Jersey Hospital Association

Language Identification Flashcard (PDF and Word), Department of Commerce, Bureau of the Census

I Speak Cards, Available in 20 Non-English Languages, Cultural Connect

Language Identification Card (PDF), Virginia Department of Health, 2011

Right to an Interpreter Notices

Free Interpreter Services Poster (PDF), Social Security Administration

Notice of Interpreter Services, State of California Franchise Tax Board

Your Right to an Interpreter Poster, PDF and Word Versions, Massachusetts Law Reform Institute, July 2, 2012

Notice of Linguistic Services (PDF), Massachusetts Court System, Office of Court Interpreters

Interpreter Sign (Word and PDF), Maine Department of Health and Human Services

You Have the Right to an Interpreter Campaign, Massachusetts Office of Health and Human Services, audio and text of transcript is available in 9 non-English languages

Legal Glossaries

Legal Glossaries, Available in Arabic, Armenian, Hmong, Mien, Mong, Punjabi, Romanian, Russian, Spanish, Urdu and Vietnamese, Superior Court of California, Sacramento County Courts

Foreign Language Fonts and Identification

Foreign Language Fonts to Create Print and Online Publication, Omniglot

Encyclopedia of World Languages, Ethnologue: Languages of the World

 
Nutrition Assistance [TOP]
 

Supplemental Nutrition Assistance Program (Food Stamps), Materials Available in 36 Non-English languages, U.S. Department of Agriculture, Food and Nutrition Service

Food and Nutrition Service Toolkits on Cultural Competency

Food Stamp Outreach and Nutrition Education Materials in English and in Spanish

Food Stamp Outreach Materials in three dozen languages plus "I Speak" survey

 
Probation [TOP]
 

Santa Clara, California Probation Department Language Access Plan- January 17, 2013. (PDF)

 
State and Local Government [TOP]
 

New York Attorney General Schneiderman Announces Agreements With Dutchess And Putnam County Boards Of Elections To Provide Language Access For Voters - January 15, 2013 (Spanish)

New York Attorney General Schneiderman Announces Landmark Agreement With Nassau County Police Department To Strengthen Language Access Services - January 11, 2013 (Spanish)

ABA Standards for Language Access in Courts (PDF), American Bar Association, February 2012

Delaware Department of Justice, Language Access Plan, January 31, 2012 (PDF)

Memorandum of Agreement between USA and Town of Mattawa Washington and Mattawa Police Department (PDF), Resolution for the Provision of Interpreter Services (PDF),Civil Rights Division, Federal Coordination and Compliance Section, U.S. Department of Justice, March 2008

Executive Order 26: Statewide Language Access Policy, Press Release, New York State Governor's Office, October 6, 2011

Executive Order INF 14-2 (AEO): Written Language Translation Process, King County, Washington State, October 13, 2010

Language Access Act of 2004
Language Access Program, D.C. Office of Human Rights

Language Access Act Fact Sheet
Language Access Program, D.C. Office of Human Rights

Biennial Language Access Plan
Language Access Program, D.C. Office of Human Rights

Executive Order 120 (PDF), Press Release, New York City Mayor's Office, July 22, 2008

Executive Order 9-08: Access to City Programs and Activities for Individuals with Limited English Proficiency (PDF), Philadelphia Language Access Policy and Plan (PDF),City of Philadelphia

Managing Director's Directive No. 62: Language Access Policy and Plan for City Operating Departments, City of Philadelphia

Summary of Equal Access to Services Ordinance, Office of Language Services, City of San Francisco

Equal Access to Services Ordinance, Office of Language Services, City of San Francisco

 
State Courts [TOP]
 

DOJ Guidance and Information for State Courts

Department of Justice and Rhode Island Judiciary Enter into Agreement for Provision of Language Assistance Services in Rhode Island Courts

Department of Justice and New Jersey Judiciary Work Collaboratively to Ensure the Provision of Language Assistance Services in New Jersey Courts –

Providing Language Access in the Courts: Working Together to Ensure Justice Event (February 28, 2014):

The King County Superior Court Agrees to Work with the U.S. Attorney’s Office for the Western District of Washington State and the Federal Coordination and Compliance Section to Improve Access to Court Interpreters – January 21, 2014

Acting Assistant Attorney General letter to Michigan Supreme Court addressing Rule 1.111, Foreign Language Interpreters – September 17, 2013

Working with State Courts to Remove Language Barriers to Justice, June 15, 2012

Language Access Guidance Letter to State Courts from Assistant Attorney General Thomas E. Perez, August 16, 2010

Questions and Answers Regarding the August 16, 2010 Title VI Language Access Guidance Letter to State Courts (PDF)

Department of Justice LEP Guidance Letters to State Courts (2002-2010)

Frequently Asked Question: What impact does Title VI have on court interpretation?

Federal Funding Programs for State and Local Court Activities to Address Access to Justice for Limited English Proficient (LEP) Individuals (PDF), August 18, 2011

Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field (PDF), Federal Coordination and Compliance Section, Civil Rights Division, Department of Justice

State Court Enforcement and Investigation Materials

North Carolina Court System Develops Lanugage Access Complaint Poster (PDF) - January 24, 2014*

*Attribution. Attribution to the NCAOC must be clear and visible on any and all of your materials and products in whatever format they exist.  Attribution should be substantially similar to the following: “The North Carolina court forms included in this publication are created by the North Carolina Administrative Office of the Courts, which office has given permission for the use of these forms in this publication.”

North Carolina Courts Expand to Full Interpreter Coverage for Child Custody Proceedings as Next Step in Expansion (PDF) – September 25, 2013. 

U.S. Department of Justice Memorandum of Agreement with the Juvenile Courts of Memphis and Shelby County, Tennessee requires the development of a language access plan that complies with Title VI of the Civil Rights Act of 1964. See page 17 (PDF) – December 17, 2012

North Carolina Administrative Office of the Courts, Notice of expansion of interpreter services over time and commitment to full coverage in 2 years regardless of indigency. Notice of Expansion and Enhancement of Foreign Language Interpreting Services Memo (PDF)- August 8, 2012

Rhode Island Supreme Court, Executive Order No. 2012-5 (PDF) June 13, 2012

Department of Justice Letter and Report of Findings to the North Carolina Administrative Office of the Courts (PDF)- March 8, 2012;

Memorandum of Agreement between USA and the State of Colorado Judicial Department (PDF), June 28, 2011, Press Release (Additional materials available on FCS website)

State Court Language Access Resources

ABA Standards for Language Access in Courts (PDF), American Bar Association, February 2012

State Justice Institute Grants, SJI Website

Language Access in State Courts, Laura Abel, Brennan Center for Justice, New York University School of Law, July 2009.

Guide to Translation of Legal Materials, Consortium for Language Access in the Courts, National Center for State Courts, April 2011

Video: The Role of Interpreters in the Legal System, Supreme Court of Ohio

Mediating Through Interpreters: Providing Equal Access to Participants Who are Limited English Proficient, New Jersey Judiciary

What to Expect and Not to Expect from Court Interpreters

Access to Justice: Limited English Proficiency (LEP) and Access to Protection Orders, National Center for State Courts

Guidelines for Determination of Eligibility for Court-Appointed Interpretation and Translation Services, Supreme Judicial Court, State of Maine, October 11, 2006

Washington State Coalition for Language Access (WASCLA) Language Access Topics

Legal Glossaries in Arabic, Armenian, Hmong, Mien, Mong, Punjabi, Romanian, Russian, Spanish, Urdu and Vietnamese, Superior Court of California, Sacramento County Courts

 
Transportation [TOP]
 

United States Department of Justice files Title VI Statement of Interest in Case Alleging National Origin Discrimination by Hawaii Department of Transportation. - March 28, 2014

Transit Agency Compliance with Title VI: Limited English Proficiency Requirements, Transit Cooperative Research Program, January 2011

Title VI and Title VI-Dependent Guidelines for Federal Transit Administration Recipients, Circular 4702.1A, Federal Transit Administration, March 13, 2007

Title VI Power Point Training Presentation for Grantees Seeking or Receiving FTA Funding, Federal Transit Administration

How to Engage Low-Literacy and Limited English Proficiency Populations in Transportation Decision Making, Federal Highway Administration, February 2006

Making Public Transit Work for You, A multilingual video on using public transit

English to Spanish Glossary of Transportation Terms, Washington State Department of Transportation

Language Access Plan, Washington State Department of Transportation, December 2011

Language Access Plan, New York City Department of Transportation, 2009

Limited English Proficiency Guidelines, State of Louisiana, Department of Transportation and Development, January 2007

Limited English Proficiency (LEP) Guidelines, New Jersey Department of Transportation, October 2006

Better Dissemination and Oversight of DOT's Guidance Could Lead to Improved Access for Limited English-Proficient Populations, Complete Report (PDF), Government Accountability Office, November 2005

 
Workplace Safety and Health [TOP]
 

Diverse Workforce Limited English Proficiency Outreach, U.S. Department of Labor, Occupational Safety & Health Administration

The Susan Harwood Training Grant Program, U.S. Department of Labor, Occupational Safety & Health Administration

Compliance Assistance: Hispanic Employers and Workers, U.S. Department of Labor, Occupational Safety & Health Administration

Prevention Videos: Construction Hazards, (English and Spanish), U.S. Department of Labor, Occupational Safety & Health Administration, 2011

Male Hispanic Immigrants and Occupational Risk, U.S. Department of Labor, Bureau of Labor Statistics, April 2011

Safety and Health for the Limited-English-Speaking Workforce: Challenges & Successes, Oregon Health & Science University, June 2006

Workforce and Safety Materials in Non-English Languages, National Council for Occupational Safety and Health

Toxic Disclosure: Protecting Nail Salon Workers' Health and Safety, Goldman School of Public Policy University of California, November 2011

Language Access In the Nail Salon Industry, Asian Law Caucus and Asian Americans for Civil Rights and Equality

Workplace Health and Safety ESOL Curriculum, Jenny Lee, Utech Massachusetts Worker Education Roundtable, 2005

Spanish-Speaking Construction Workers Discuss Their Safety Needs and Experiences Residential Construction Training Program Evaluation Report, The Center to Protect Workers' Rights, February 2004

 
 
   
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